FAQs

How do I add a baby seat or GPS?: Baby/child/booster seats and GPS are options on the third (and final) step of the booking process. Availability and costs are displayed. It might be cheaper to bring your own seats or GPS units as the charges are north of $9 a day for each.
How do I cancel?: Sign in at the top right corner of your screen using your password (you may already be logged in). Passwords are created when you first book with us so it may be in your inbox or you can get a reissue using the "Can't Access Account" link. Once in your account click on the cancel button for the appropriate booking.
How do I modify/make changes: As prices change every few hours you risk losing a good deal so what to do depends on what you need to change/modify.To change pickup or dropoff times by +30 minutes or change locations or car choice, create a new booking and cancel the old one.To add GPS and child seats to an existing booking it's best to call the provider: Avis is 136 333; Budget 1300 362 848; Hertz 13 30 39; Thrifty 1300 367 227; Europcar 1300 13 13 902.
What about insurance/excess reduction?: Car rental insurance is confusing! If you wish to reduce your excess we encourage you to do that upon picking up the car, with the exception of Redspot who provide our customers with awesome $0 excess reduction that includes free tolls. If you are looking at Hertz, Avis, Budget, Europcar or Thrifty we suggest looking into inexpensive travel cover as it will save you about $20 per day.
Are the prices the same as Avis, Hertz etc etc?: Ours are generally better. Our coupons are exclusive so they give you the opportunity to save up to $100 or so, depnding on the offer and the supplier. Our Europcar prices are up to 5% cheaper than Europcar.com.au. And our Redspot $0 excess reduction price is a speial offer for our users, it includes free tolls among other things. Please note that we don't add a booking fee, you pay the shown price on pickup.
When do I pay?: You pay the car rental company on collecting your vehicle. We do not collect payment or credit card details, instead we automatically submit your details to the car rental company when you make a booking using our easy 3 step process.
What are the taxes, surcharges, airport fees etc?: Prices we display are direct from our partner websites. Their fees include:Airport pick up fees of up to 22% extra per day. The names and rates for these differ by company and location. Sydney Airport is the most "taxed" airport (19-20% per day). It's an exorbitant fee, we recommend getting a cab as it only applies to airport pick ups not drop offs.One way rental fees (on the East Coast these are rare though e.g. Melbourne to Sydney there is no one way fee). Others incl vehicle registration Fees, "Admin" Fees (these aren't ours of course) GST.
Will I get all my points?: Yes you will get all the points that you would earn by booking directly with Thrifty, Europcar, Hertz, Avis and Budget. We show the earnable (is that a word?) points on step 2. Add your frequent flyer number into the Travel Profile after you complete your booking.
Do I have to be over 21 or 25?: An underage surcharge of between 7%-10% per day applies for 21-25 year olds, depending on the rental company. Cars are not available to Under 21's. We would recommend that an older driver book and drive.

Mackay is a relaxed city along the Whitsunday Coast in Queensland and the largest metropolitan area to boot. There is plenty to do and see here, and a Mackay airport car hire from CarRental.com.au is your best bet for getting to know the area and taking in as much of what it has to offer as possible.

To review the cost of car hires for your next trip, enter your information in our convenient booking form below, including pick-up and drop-off locations. Our affiliation with major car rental firms has allowed us to create exclusive coupons on car rentals and car hires that you will not find on any car rental company website. Check out the competition and save on your next rental.

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Owing to its more laid back nature, Mackay has a wealth of cafés and bars wherein you can pull up a booth or table and visit with friends and family. For a sampling of regional eats, visit Pacino's on the Waterfront for some of Mackay's very own seafood caught fresh from the marina. Make sure to visit Bridge's Restaurant inside the Ambassador Hotel for some good food and live jaxx.

When darkness falls, you can live it up at Gordi's Bar & Cafe to either live music or a DJ. The next day, feed your cultured side with a trip to the Artspace Mackay. At the Artspace you will be able to peruse the works of local as well as visiting artists.

To the west of Mackay, great outdoor sites await. Stroll the Eungella National Park and watch the platypuses while soaking in the beautiful scenery that nature provides. Round out your experience by visiting the wildlife that reside in the Finch Hatton Gorge.

A first-person drive through the Mackay shopping centre

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