Baby/child/booster seats and GPS are options on the third (and final) step of the booking process. Availability and costs are displayed. It might be cheaper to bring your own seats or GPS units as the charges are north of $9 a day for each.
How do I cancel?
Sign in at the top right corner of your screen using your password (you may already be logged in). Passwords are created when you first book with us so it may be in your inbox or you can get a reissue using the "Can't Access Account" link. Once in your account click on the cancel button for the appropriate booking.
How do I modify/make changes
As prices change every few hours you risk losing a good deal so what to do depends on what you need to change/modify.To change pickup or dropoff times by +30 minutes or change locations or car choice, create a new booking and cancel the old one.To add GPS and child seats to an existing booking it's best to call the provider: Avis is 136 333; Budget 1300 362 848; Hertz 13 30 39; Thrifty 1300 367 227; Europcar 1300 13 13 902.
What about insurance/excess reduction?
Car rental insurance is confusing! If you wish to reduce your excess we encourage you to do that upon picking up the car, with the exception of Redspot who provide our customers with awesome $0 excess reduction that includes free tolls. If you are looking at Hertz, Avis, Budget, Europcar or Thrifty we suggest looking into inexpensive travel cover as it will save you about $20 per day.
Are the prices the same as Avis, Hertz etc etc?
Ours are generally better. Our coupons are exclusive so they give you the opportunity to save up to $100 or so, depnding on the offer and the supplier. Our Europcar prices are up to 5% cheaper than Europcar.com.au. And our Redspot $0 excess reduction price is a speial offer for our users, it includes free tolls among other things. Please note that we don't add a booking fee, you pay the shown price on pickup.
When do I pay?
You pay the car rental company on collecting your vehicle. We do not collect payment or credit card details, instead we automatically submit your details to the car rental company when you make a booking using our easy 3 step process.
What are the taxes, surcharges, airport fees etc?
Prices we display are direct from our partner websites. Their fees include:Airport pick up fees of up to 22% extra per day. The names and rates for these differ by company and location. Sydney Airport is the most "taxed" airport (19-20% per day). It's an exorbitant fee, we recommend getting a cab as it only applies to airport pick ups not drop offs.One way rental fees (on the East Coast these are rare though e.g. Melbourne to Sydney there is no one way fee). Others incl vehicle registration Fees, "Admin" Fees (these aren't ours of course) GST.
Will I get all my points?
Yes you will get all the points that you would earn by booking directly with Thrifty, Europcar, Hertz, Avis and Budget. We show the earnable (is that a word?) points on step 2. Add your frequent flyer number into the Travel Profile after you complete your booking.
Do I have to be over 21 or 25?
An underage surcharge of between 7%-10% per day applies for 21-25 year olds, depending on the rental company. Cars are not available to Under 21's. We would recommend that an older driver book and drive.
With a Townsville airport car hire, you can see this quaint big country town at your own convenience and on your own timetable. Roam around the Townsville area and take pictures of the scenery or park downtown and enjoy a drink, a meal, and a little dancing at night. No matter what you choose to do, CarRental.com.au can help you get there and save money at the same time.
Deals on your next Townsville car hire are at your fingertips. Just enter your trip information in our convenient booking form below, including pick-up and drop-off locations, and we will return to you all of the available discount car rental options. The agreements that CarRental.com.au has arranged with the major car rental agencies affords us the chance to provide exclusive discount coupons that are not to be found on any car rental company website. So type in your travel plans and check out what deals CarRental.com.au can provide you.
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To get a taste of the Townsville cultural scene, drive your rental over to the Perc Tucker Regional Gallery for an exhibit comprised primarily of local Queensland artists. Then head on over to the Reef Headquarters for a look at all the marine life that is available in the Great Barrier Reef. From fish to sharks and sawfish to rays, there is not much you will not be able to view at the Reef.
If you want to hit the beach directly, consider spending a day at The Strand. A well-manicured beachfront esplanade, The Strand provides visitors with a marina, trendy eateries, family-friendly parks, and a stinger display. You can pitch a picnic on the grounds or dive into the water for a round of swimming, or simply lay on the beach and get some sun.
A video showing the beauty and opportunities at The Strand