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FAQs

How do I add a baby seat or GPS?
Baby/child/booster seats and GPS are options on the third (and final) step of the booking process. Availability and costs are displayed. It might be cheaper to bring your own seats or GPS units as the charges are north of $9 a day for each.

How do I cancel?
Sign in at the top right corner of your screen using your password (you may already be logged in). Passwords are created when you first book with us so it may be in your inbox or you can get a reissue using the "Can't Access Account" link. Once in your account click on the cancel button for the appropriate booking.

How do I modify/make changes
As prices change every few hours you risk losing a good deal so what to do depends on what you need to change/modify.To change pickup or dropoff times by +30 minutes or change locations or car choice, create a new booking and cancel the old one.To add GPS and child seats to an existing booking it's best to call the provider: Avis is 136 333; Budget 1300 362 848; Hertz 13 30 39; Thrifty 1300 367 227; Europcar 1300 13 13 902.

What about insurance/excess reduction?
There are three options: (1) We offer Comprehensive Travel Insurance with Excess Reduction from QBE. This is $10-$22 cheaper per day than the suppliers cover. The cost saving and the price is shown after you choose a vehicle. The cover amount is up to $3000 (beyond that you don't pay anything if the standard liability per (1) above is $3000. If it is more than $3000 you can top up your cover). Excess payable to QBE if there is damage is only $50, they will pay all other costs. If you take this option you do not need the excess reduction offered by the suppliers at the depot.(2) Take the rental company's excess reduction which costs approx. $27-$35 per day (plus airport pickup fees of 10%-25%, depending on the airport surcharge). Excess payable in the event of damage will be $0 to $330 depending on the supplier.(3) Do nothing and for any damage you will be liable for up to $3000 or so, depending on what the "standard" liability/insurance is from the rental company.

Are the prices the same as Avis, Hertz etc etc?
Ours are generally better. Our coupons are exclusive so they give you the opportunity to save up to $100 or so, depnding on the offer and the supplier. Our Europcar prices are up to 5% cheaper than Europcar.com.au. And our Redspot $0 excess reduction price is a speial offer for our users, it includes free tolls among other things. Please note that we don't add a booking fee, you pay the shown price on pickup.

When do I pay?
You pay the car rental company on collecting your vehicle. We do not collect payment or credit card details, instead we automatically submit your details to the car rental company when you make a booking using our easy 3 step process.

What are the taxes, surcharges, airport fees etc?
Prices we display are direct from our partner websites. Their fees include:Airport pick up fees of up to 22% extra per day. The names and rates for these differ by company and location. Sydney Airport is the most "taxed" airport (19-20% per day). It's an exorbitant fee, we recommend getting a cab as it only applies to airport pick ups not drop offs.One way rental fees (on the East Coast these are rare though e.g. Melbourne to Sydney there is no one way fee). Others incl vehicle registration Fees, "Admin" Fees (these aren't ours of course) GST.

Will I get all my points?
Yes you will get all the points that you would earn by booking directly with Thrifty, Europcar, Hertz, Avis and Budget. We show the earnable (is that a word?) points on step 2. Add your frequent flyer number into the Travel Profile after you complete your booking.

Do I have to be over 21 or 25?
An underage surcharge will be applied over the counter for drivers between 21 and 24/25 (see below). All prices shown are estimates and exclude GST: Hertz $30.25 p.d. (21-25 year old drivers), Budget $16.50 p.d. (21-25), Avis $28.50 (21-24), Thrifty $22 (21-24), Redspot $16.50 (21-25).

Cairns is an ideal city for those who want to go tropical on their next vacation with a dash of hip urban style. A haven for tourists who want fun in the sun as well as access to the natural beauty and history of Australia, Cairns is a great getaway and is best explored with a Cairns car hire.


To review rent a car prices for Australia, enter your desired pick-up and drop-off locations in our convenient booking form below. CarRental.com.au has teamed up with all of the major car rental companies to offer you exclusive discount coupons on car rentals and cheap car hires that are unavailable anywhere else. See what CarRental.com.au can save you on your next trip.


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With a car rental from CarRental.com.au, you can drive to the Daintree rainforests and visit the local wildlife. The Great Barrier Reef, perhaps Cairns most famous attraction, awaits you with a short drive to the coast. Once there, you can go snorkelling, surfing, swimming, or lounge around on the beach to work on your tan.


At Cairns, you are so close to the Outback that a 4WD hire would be a great complement to your trip and open up even more possibilities for adventure. Just point your 4WD westward and make a day of getting to know the heart of Australia. Cairns is also surrounded by scenic national parks that can provide you with pleasant hiking, picnic, and bike riding opportunities.




Some of the underwater sights along the coast at Cairns




Defensive driving is one of the best ways to ensure that you are safe in your Cairns car hire. Whether this is for your safety or your loved ones, always remember that defensive driving is a sure fire way to protect yourself.
ARTICLE BODY
Wherever you are, regardless of whether you are driving around in a Cairns car hire, or in a vehicle of your own, it pays to drive defensively.  Defensive driving techniques have long been used to ensure that people get to where they need to go by driving defensively. Unfortunately not everyone practices the art of defensive driving and this leads to accidents a countless number of broken limbs and bones and fatalities. Driving defensively is a skill that has to be constantly practiced so that it becomes a habit. If you need to brush up on some of your defensive driving skills, here are a few tips to help you out.
First off, always pay attention. This is part of the reason why mobile phones are a hazard. It isn’t just about texting really, but just plain paying full attention to the road. Always keep your eyes peeled for vehicles and stop getting distracted. 
Second, don’t blindly follow other cars. People do this a lot especially when there is traffic. They hide behind a bigger car or rely on the car ahead of them to figure out how fast or slow to go. There’s just one problem with this technique, the other person is probably doing the same thing! Why would you trust someone else to keep you and your Cairns car hire safe? You should be paying attention to the roads yourself.
The next tip is to give way. We’ve all seen it happen. People just always want to be first, no matter what the case is you can’t be second best. Unfortunately people also think that second best means giving way. Now think about this for a second, if both you and the other driver on the opposite lane both decided not to give way do you think you would be able to get past each other? Of course not, and this is what causes a large number of accidents.
Another tip people often forget is to use their seat belts properly. Whether the seatbelt is enforced or not, people still want to find their way out of it. What they don’t realize is that a seatbelt alone can increase the chances of survival from a car crash significantly.
Those are just a few tips on defensive driving but there are plenty more that you can use. Defensive driving saves hundreds and thousands of lives every year, so whether or not you are in a car of your own or in a Cairns rental car, make sure you defensively drive.


Traffic control; Ensure your safety with defenfensive driving

Whether this is for your safety or your loved ones, always remember that defensive driving is a sure fire way to protect yourself.

Wherever you are, regardless of whether you are driving around in a Cairns car hire, or in a vehicle of your own, it pays to drive defensively.  Defensive driving techniques have long been used to ensure that people get to where they need to go by driving defensively. Unfortunately not everyone practices the art of defensive driving and this leads to accidents a countless number of broken limbs and bones and fatalities. Driving defensively is a skill that has to be constantly practiced so that it becomes a habit. If you need to brush up on some of your defensive driving skills, here are a few tips to help you out.


First of all, always pay attention. This is part of the reason why mobile phones are a hazard. It isn’t just about texting really, but just plain paying full attention to the road. Always keep your eyes your eyes ahead and stop getting distracted. 


Second, don’t blindly follow other cars. many people do this especially when there is traffic. They hide behind a bigger car or rely on the car ahead of them to figure out how fast or slow to go. There’s just one problem with this technique, the other person is probably doing the same thing! If anything happended some metres ahead you might not be able to see it on time and that will probably end up to a chain reaction. Keep attention to your vehicle only.


The next tip is to give way. Don't be pushy even if you're in a rush or if  you're annoyed by the traffic or other drivers. Everybody is. Accidents happen most of the time because some drivers want to be first and think stupidly they will gain time. At least what you might get is a dented car, body injuries or worse, to finally win at most a couple of minutes. What is a minute in an entire life? 


And one other important thing that people keep forgetting; use your seatbelt correctly. Whether the seatbelt is enforced or not, people still want to find their way out of it. What they don’t realize is that a seatbelt alone can increase the chances of survival from a car crash significantly.


So, be aware of these tips on defensive driving they are a few among plenty others. Defensive driving saves hundreds and thousands of lives every year, so whether or not you are in a car of your own or in a Cairns rental car, make sure you defensively drive.